Before we suggest anything, we spend time inside your business
A member of our team comes to you, for a few hours or several days depending on the size of your business. They follow your day, your customers and your tools, and you then receive a written action plan within 48 to 72 hours.
30 minutes by video call, free and with no obligation.
Why we come to you
A website, an ad or a tool only helps you if it fits the way you work. The best ideas come from what we see on site, like the phone ringing during an appointment, the quote left waiting until the evening or the question every customer ends up asking.
We have worked with construction and cleaning companies, sports coaches, authors and the toy industry. Each time, we started by learning their trade from the inside.
That is also why we take on 2 to 3 new businesses a month at most. Each one gets the time it needs.
How the immersion works
A first 30-minute call
by video, free and with no obligation. We get to know each other and agree on how long the immersion will last.
The immersion in your business
you work as usual. A member of our team watches, asks questions and takes notes, for a few hours with a sole trader and for several days in a business with several teams.
Your action plan within 48 to 72 hours
a written document setting out what works, what gets stuck and the order in which to tackle it. We go through it together on a call.
Putting it in place and follow-up
if you continue with us, we put the plan in place, then review progress every month. The price of the immersion is then deducted from what follows.
What we look at during the immersion
We follow everything that makes up your day, to understand what brings you customers and what takes up your time.
How your customers reach you
calls, messages, website enquiries and word of mouth, and what happens to each of them.
How you sell
the quote, the trial session or the order, what makes a customer hesitate and what makes them decide.
What takes up your time
the tasks repeated every week, the re-typing, the follow-ups and everything that could happen without you.
Your image and your tools
your website, your Google Business Profile, your social media and the software you use every day.
Your questions about the immersion
It depends on the size of your business. For a sole trader, a few hours are often enough. For a business with several teams or activities, we stay longer. We agree on the length together at the first call.
A minimum, depending on your activity, for example access to your tools and a few figures from recent months. We send you the list before the immersion.
We stay discreet. You work as usual, and we ask our questions at times that suit you.
Yes. Its price depends on its length and is given to you at the first call. If you continue with us, it is deducted from what follows.
Yes. We sign a confidentiality agreement before the immersion, and nothing we see leaves your business without your written consent.
The plan is yours. You can put it in place yourself or with anyone you choose.
Anywhere in Belgium, from Brussels. We work in English, French and Italian.
Let’s talk about your business
In a 30-minute video call, we get to know each other and work out together how long the immersion will take for you.
30 minutes by video call, free and with no obligation.